Job Description
Job Summary (List Format):
- Serve as Senior Agile Scrum/Flow Master supporting NC DHHS NC FAST organization, focusing on both project and operations & maintenance efforts.
- Facilitate and support agile ceremonies including daily scrum meetings, backlog refinement, sprint planning, monthly releases, quarterly PI planning, and status updates.
- Plan and implement epics and features to deliver business value across multiple programs, primarily FNS and EPI, within the Aqua portfolio.
- Track daily assignments, prioritize tasks with business/division stakeholders, and remove impediments for agile teams.
- Coordinate release planning and collaborate closely with technical leads and teams to ensure timely delivery of solutions.
- Measure and analyze agile team metrics, drive continuous improvement, and coach teams toward higher levels of agile maturity.
- Manage, plan, and deliver solutions for program backlogs; support agile transformation for other programs as needed within the portfolio.
- Coordinate quarterly PI planning efforts across NC FAST and potentially the broader Aqua portfolio.
- Utilize tools such as JIRA, Confluence, MS Project, Excel, Word, PowerPoint, and SharePoint for project tracking, dashboard creation, and reporting.
- Engage with stakeholders for backlog prioritization, grooming, and understanding of epics/stories/tasks.
- Support multiple priorities/projects simultaneously while maintaining quality standards.
- Use facilitation, communication, leadership, interpersonal, and conflict resolution skills to guide technical and non-technical audiences.
- Conduct risk and business impact analysis, and provide actionable insights through data management and analysis.
- Must be a Certified Agile Scrum Master or Kanban Flow Master, with experience in SAFe and PI planning preferred.
- May support additional programs as part of broader agile transformation efforts within the organization.
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