Job Description

Job Summary (List Format): Senior Agile Scrum/Flow Master - NC DHHS (NC FAST Organization)


- Serve as a senior Agile Scrum/Flow Master, supporting agile teams in ceremonies, planning, and implementation for both project and operations/maintenance.
- Guide agile teams in planning and implementing Epics and features that add business value across NC FAST programs.
- Facilitate and participate in daily assignment tracking, prioritization with business/divisions, and removal of team impediments.
- Lead and support agile ceremonies including daily stand-ups, backlog refinement, sprint planning, monthly releases, quarterly PI planning, and status meetings.
- Coordinate and deliver program backlogs, manage releases, and collaborate with technical leads and teams for release planning.
- Measure, analyze, and report on agile metrics to drive continuous improvement and agile maturity within teams.
- Coach and mentor teams and stakeholders in agile best practices, helping achieve higher agile maturity.
- Support agile transformation efforts across the Aqua portfolio, including FNS and EPI programs, and participate in RSC and Sync meetings.
- Coordinate quarterly PI planning and RSC activities across NC FAST and the Aqua portfolio.
- Utilize tools such as JIRA, Confluence, MS Project, Excel, Word, PowerPoint, and SharePoint for agile management and reporting.
- Collaborate with stakeholders for backlog prioritization, grooming, and ensuring clarity of epics/stories/tasks.
- Apply risk and business impact analysis, and maintain/interpret data to provide actionable insights for the agile portfolio.
- Manage multiple priorities and/or projects simultaneously while maintaining high quality of work.
- Demonstrate leadership, interpersonal, facilitation, communication, and conflict resolution skills with technical and non-technical audiences.
- Apply technical knowledge of the application development cycle to support enhancements and projects.
- Required to hold certifications such as Certified Agile Scrum Master or Kanban Flow Master; SAFe Agilist/SPC and PMP are desired.
- Must have 7+ years of experience in Agile/Scrum, tools management, backlog facilitation, and technical application development support.
- Experience in PI planning, dependency tracking, and supporting agile transformation initiatives is essential.

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